Privacy Policy
Brands Bump respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains what information we collect, how we use it, who we may share it with, and the rights available to you.
1. Who We Are
Brands Bump provides web design, e-commerce development, SEO, Google Ads management, and related digital marketing services.
For applicable data protection laws, the data controller is:
Trading name: Brands Bump
Email: contact@brandsbump.com
2. Information We Collect
We may collect the following information:
- Your name, email address, phone number, and business name
- Information submitted through our contact forms
- Details about your business, website, marketing needs, and project goals
- Communications between you and our team
- Billing and transaction information when you become a client
- Website usage information, such as pages visited, device type, browser, approximate location, and referral source
- Cookie and advertising information, where you have provided the required consent
Please do not submit confidential or sensitive personal information through our general contact forms unless we specifically request it.
3. How We Use Your Information
We may use your information to:
- Respond to enquiries and arrange consultation calls
- Prepare proposals and provide requested services
- Manage client relationships, projects, payments, and support
- Operate, maintain, and protect our website
- Understand how visitors use our website
- Improve our content, services, and marketing
- Measure the performance of our advertising campaigns
- Send relevant business communications where permitted
- Meet legal, accounting, and regulatory requirements
4. Our Legal Basis for Using Your Information
Depending on the situation, we process personal information because:
- It is necessary to respond to your request or take steps before entering into a contract
- It is necessary to provide services under a contract
- We have a legitimate business interest in operating, improving, and protecting our business
- You have provided consent, particularly for certain cookies or marketing communications
- We must comply with a legal obligation
We only rely on legitimate interests where we believe our interests do not override your privacy rights.
5. Cookies and Analytics
Our website may use cookies and similar technologies to:
- Keep the website working correctly
- Protect forms and website functionality
- Understand website traffic and visitor behaviour
- Measure marketing and advertising performance
- Show more relevant advertising
Where required, non-essential analytics and advertising cookies will not be activated until you provide consent. Visitors should also be given a clear way to reject or manage non-essential cookies.
You can change your cookie preferences through the cookie settings available on our website.
6. Sharing Your Information
We may share information with trusted service providers that help us operate our business, including:
- Website hosting and maintenance providers
- Email and communication platforms
- Customer relationship management systems
- Analytics and advertising platforms
- Payment and accounting providers
- Professional advisers, such as accountants or legal advisers
We may also disclose information where required by law, to protect our legal rights, or as part of a business sale, merger, or restructuring.
We do not sell your personal information.
7. International Data Transfers
Some service providers may store or process information outside the country where you live.
Where applicable, we use providers and safeguards intended to protect personal information during international transfers, such as recognised adequacy arrangements or approved contractual protections.
8. How Long We Keep Your Information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.
The retention period may depend on:
- Whether you become a client
- The length of our business relationship
- Legal and accounting requirements
- The need to resolve disputes or enforce agreements
- Whether you have asked us to delete your information
Enquiry information that does not lead to a business relationship will normally be reviewed and deleted when it is no longer reasonably required.
9. How We Protect Your Information
We use reasonable technical and organisational safeguards to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
However, no online system or method of data transmission can be guaranteed to be completely secure.
10. Your Rights
Depending on your location and the applicable law, you may have the right to:
- Request access to your personal information
- Correct inaccurate or incomplete information
- Request deletion of your information
- Restrict how your information is used
- Object to certain uses of your information
- Request the transfer of information you provided
- Withdraw consent at any time
- Complain to the relevant data protection authority
These rights may depend on the legal basis used and may be subject to certain exceptions.
To exercise your rights, contact us at contact@brandsbump.com.
You may also raise a complaint with the UK Information Commissioner’s Office if you are unhappy with how your information has been handled.
11. Marketing Communications
We may send marketing communications where you have provided consent or where the law otherwise permits us to do so.
You can unsubscribe at any time by:
- Clicking the unsubscribe link in an email
- Contacting us at [insert email address]
Unsubscribing from marketing will not prevent us from sending essential communications relating to an active project or service.
12. Third-Party Links
Our website may contain links to websites operated by other organisations. We are not responsible for how those websites collect or use personal information.
We recommend reviewing their privacy policies before submitting any information.
13. Children’s Privacy
Our website and services are intended for businesses and are not directed towards children. We do not knowingly collect personal information from children.
14. Changes to This Policy
We may update this Privacy Policy when our services, website tools, or legal obligations change.
The latest version will be published on this page with an updated revision date.
15. Contact Us
For questions about this Privacy Policy or how Brands Bump handles personal information, contact:
Brands Bump
Email: contact@brandsbump.com